WePlay is committed to helping keep Australian users safer online. This page brings together important information about how to report harmful content, and your rights under Australia’s online safety laws — including how to contact Australia’s independent online safety regulator, the eSafety Commissioner.
Introduction To Australia’s ESafety Commissioner
The eSafety Commissioner is Australia’s independent regulator for online safety. eSafety works to protect all Australians from the most serious forms of online harm and promotes safer, more positive online experiences.
Learn more about eSafety:
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Visit eSafety’s homepage to understand their role, functions, and the protections available to you at: https://www.esafety.gov.au/
Contact eSafety:
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If you’ve experienced serious online harm and feel it hasn’t been adequately addressed, you can submit a complaint directly to eSafety. Find out how to contact them at: https://www.esafety.gov.au/report
Get support:
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If you or someone you know needs counseling or support services after exposure to online harm, you can find a list of support services at: https://www.esafety.gov.au/about-us/counselling-support-services
How To Report A User Or Content On WePlay
If you see content or behaviour that violates WePlay’s Community Guidelines or Terms of Service, you can report it directly within the app.
WePlay’s Trust & Safety team reviews reports and takes action where our policies have been violated.
You can choose to report a room, user, or content.
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Click the "..." in the upper right corner of the room/user/content's profile.
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Click "report".
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Select the reason for the report and fill in other details in the reason box.
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Select "submit" to complete the report.
Your report will be kept confidential. We will not disclose your identity to the person being reported, nor will we harm you for making a well-intentioned report.
Australian users who believe WePlay has not met its obligations under the Online Safety Act may submit a compliance complaint youth@weplayapp.com.
To learn more about Australia's Online Safety industry codes and what they require of platforms like WePlay, visit esafety.gov.au.
Additional Protections For Teens
WePlay is committed to protecting minors.For a full understanding of WePlay's minor protection features, please visit 《[Safety Notice] An Update on WePlay's Protections for Minors (2025.06-2026.04)）
We also have a parental control mode that allows parents and guardians to stay informed about their teenage children's activities on WePlay.Detailed information can be viewed on the parental control page.